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SAMPLE ARTICLES:

  1. Managing By Principles – Dell’s way
  2. Managing Knowledge Without Tears
  3. Developing a Talent Strategy
  4. Your People are your Greatest Asset
  5. Loving your Customers

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  SULTAN KERMALLY   

Writer PhotoSultan Kermally.
57, Southlands Road,
Bromley,
Kent,
BR2 9QR.
Tel: 020 83133378.
E-mail:sultankermally01@virginmedia.com

Personal:

I am married and have four children.

Educational Qualifications:

 Ordinary MA in Economics and Geography. University of St. Andrews, Scotland.
 Single Honours MA in Economics. University of St. Andrews, Scotland.
 B.Sc. Honours in Sociology. University of London
 LL.B. in Law... University of Dundee, Scotland
 PhD. In Economics. Distance learning approved US University.
 Diploma in Finance and Accounting. Association of Certified Accountants.
 Diploma in Marketing. Chartered Institute of Marketing.
 Certificate in Further Education. Jordan Hill College, Glasgow, Scotland.

Professional Membership.

 Fellow of the Chartered Institute of Marketing.
 Member of the Global Knowledge Management Economics Council.
 ‘Chartered Marketer' and also till recently a member of the Strategic Planning Society.

Professional Experience.

I have been involved in business education and management development for a number of years. My experience ranges from working as a senior academic to being a senior line manager in a number of organisations.

April, 1998-Present.

Working as a freelance learning development facilitator, trainer, coach and a writer.

September, 1990- 1, April, 1998.

Senior Vice President and the Director of the Economist Conferences, Europe, The Economist Intelligence Unit, having profit centre responsibility for the conferences, management briefings and the Government Roundtables. My department was one of the business sectors within the Economist Intelligence Unit.

The position reported to the Managing Director of the Economist Intelligence Unit which is part of the Economist Group. This was a high profile post involving meetings with senior business executives and senior government ministers including prime ministers and presidents.

The post involved:

• Researching and designing conferences relating to the key management issues such as Managing De-layered Organisations, Empowerment, Process Reengineering, Becoming Customer-driven Companies, Performance Management, the Knowledge Era and the like.
• Chairing some of the conferences and Government Roundtables. I have chaired conferences with the Governments of Greece, Spain, Portugal, Morocco and Turkey.
• Securing financial sponsorships for the conferences1990-1998.


Exceptional experience: Business turnaround during the height of recession.

I had to retire from the Economist on reaching 60.

Jan 1990- August 1990.

Associate Director, Harbridge Consulting Group, London. Preparing training material and undertaking training assignments. Left to join the Economist Conference Unit. The reason for leaving was the postponement of various projects due to gulf war and economic recession.

March 1989- December 1989.

Director of Corporate Relations at London Business School. Marketing and Corporate Relations responsibility. I left London Business School due to the appointment of new principal in September, 1990 and the subsequent restructuring of my post which did not meet my aspirations.

June 1986- March, 1989.

In June, 1986 I left my tenure academic post to join Management Centre Europe, Brussels, as a Programme Director of General Management Division. Management Centre Europe is the European Headquarters of the American Management Association based in New York. Within two years I was promoted to the post of Group Director and then Senior Group Director reporting directly to the President of the International Division.

I managed three out of the five divisions, namely, General Management Division, Marketing & Sales Division and Top Management Division. These divisions were responsible for a range of training programmes for senior managers. I left Brussels to return to the United Kingdom for family reasons.

Senior Academic Posts (1965-1986)

Held various senior academic posts in colleges of Further Education and Higher Education in Scotland teaching Economics, Law, Marketing and Management. Also held tutorial assistant post in macro and microeconomics at University of St. Andrews, Scotland.

Publications.

I have published various articles on management and economics in a various professional journals. My latest articles on ' E-Strategy and Scenario Planning’ was published in 'Professional Manager’ in July, 2001. 'Managing Knowledge' and 'Managing Performance’ ‘were published in ‘Professional Manager’ during 2002 and ‘Cracking Strategy’ and ‘Managing Talent ‘in March and November, 2003. My latest article ‘Ten Rules to Becoming a Better Leader’ was published in ‘Professional Manager’ in September, 2005.

I have also reviewed numerous management books for professional journals.

I have authored the following books:

• 'Total Management Thinking' (1996). Butterworth Heinemann.
• 'Management Ideas' (1997). Butterworth Heinemann.
• 'Managing Performance' (1997). Butterworth Heinemann.
• 'When Economics Means Business - the New Economics of Information Age; (1998). FT Management.
• 'Management Toolkit' (1999). Thorogood.
• 'E-business Energy: Unleashing Knowledge for Competitive Advantage' (2001). John Wiley.
• ‘Effective Knowledge Management: A Best Practice Blueprint' published under the umbrella of CBI fast track. The book was published by John Wiley in April, 2002.
• ‘Gurus on Marketing’. This book was published in November, 2003 by Thorogood.
• ‘Developing and Managing Talent’. This book was published in April, 2004.
• ‘Gurus on ‘Managing People’. This book was published by Thorogood in March, 2005.

Overseas Experience:

I have travelled to the Netherlands, Belgium, France, Germany, Portugal, Italy, Greece, Switzerland, USA, Canada, Pakistan, Hong Kong, Cuba, Mexico, the Middle East, Israel, South Africa, Mauritius, Russia, Uzbekistan, Kyrgyzstan and Tajikistan to deliver development programmes and conduct business meetings.






Assignments: Developing people talent.

I have worked as a ' corporate man' for most of my professional life. However, I have designed and delivered development programmes in the areas of Introduction to Management, Leadership, Motivation, Best Practice Management, Managing Performance and Cross-cultural Management ,Managing Knowledge’ ‘ Managing Performance’, for a number of organisations (profit as well as not-for-profit) including GE Plastics, Netherlands: Elf, France; the Economist Group; Coopers and Lybrand ; NCH - Action for Children ; Aga Khan Education Services ; the TSO Consulting ; Hawksmere Plc ; Thorogood Publications; Lloyds Register ; Informa plc and Falconbury Ltd.

At the Feet of Management Gurus.

I pride myself to being a 'T-shaped consultant ' in that I have horizontal skills of providing support in General Management and a vertical in-depth skills of providing coaching and support in managing people, managing knowledge and inter-personal effectiveness. Whilst at Management Centre, Europe and at the Economist Group, I have been fortunate enough to deal directly with various management gurus including Peter Drucker, Philip Kotler, Michael Porter, Edward de Bono, Ansoff, Henry Mintzberg, Shoshanna Zuboff, Rosabeth Moss Kanter, Ram Charan , Tom Peters, Richard Pascale, Tony Buzan to name but a few ,who have influenced my management development outlook.

 Special Assignment.

Tajikistan/Kyrgyzstan - Economics Consultancy (June, 1996-1999.Economics' consultancy in the former Soviet Republics on behalf of the Aga Khan Education Services, Geneva. The objective of the project is to encourage the teaching of 'Free Market Economics’ in the universities in Tajikistan and Kyrgyzstan Republic. The project was funded by the AgaKhan Education Service, Geneva.

 Coaching.

During the period 2000-20001, I was involved in providing Performance Coaching surgery to senior and newly-appointed managers at Volkswagen Group HQ based in Milton Keynes.


MBA Teaching – Distance Learning.

 Taught ' Practice of Management' module for Coormans Institute in Brussels.

 Taught ' Performance Measurement and Evaluation' module for the Open University Business School.

 Taught ‘Strategy’ and ‘Managing Knowledge’ modules for the Open University Business School.

Had to retire from teaching for the Open University on reaching 65.

 Teaching ‘Strategic Marketing’, ‘International Business’’ Managing People’, and Human Resource Management’ MBA modules for the Durham University Business school.

 Critical Reader for ‘Managing Knowledge’ MBA module (2005), The Open University Business School.

 Supervising MBA dissertations for Durham University Business School. Most of the projects are work-based.

 Subject Leader’ managing Knowledge’ MBA module. Chartered Institute of Management.

Virtual Seminars.

I run virtual seminars for students (national and international) on Marketing, Managing People for the Durham University Business School.



Voluntary Community Work.

Participating as a volunteer in the London First Police mentoring Scheme. It is the first initiative of its kind in the UK, pairing a police and a business leaders together to exchange expertise on leadership and management issues.

MY ACCOMPLISHMENTS:
  • I have written 11 books on management and marketing.

MY RESIDENCE INFO:

City: Bromley
State/Country: UK

BOOKS PUBLISHED:

Book'Economics needs a basic re-think if it is to provide guidance in these extraordinary times. Sultan Kermally takes a big step down the path toward reviving economics for the start of the next millennium."
Tom Peters.
" For far too long, strategy and economics have develoed separately. sultan Kermally is making a major contribution to bringing them together."
Professor John kay
BookThe critical and effective creation, transfer, sharing and management of knowledge remain on the critical business agenda. they are key methods of gaining and sustaining competitive advantage for relatively little financial investment.
 
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