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PLS SEE INFO BELOW **
CAN BE CONTACTED VIA VANTAGE SYSTEMS // JOBTRACKS in DUMONT NJ *** ASK FOR JOE OR TRACY *** OR E-MAIL ME **
THANKS J FRIEDMAN J-F TECHS
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Jeff Friedman
133 B Tracey Place
Hackensack, New Jersey, 07601
Phone: 201 457-1871
Email: jefffriedman_1@hotmail.com
Key Skills and Attributes
Over 13 years experience in Technical and Procedural Writings and
Presentations including documentation analysis and content/information
management for several Fortune 500 companies/clients.
Have worked on several projects, which required careful attention to detail
and organizational structure. Have taken minutes at several high level
meetings where all parties are interested in stating their purpose and in
the change management process, (requiring the business moving forward).
Provided technical writing and special services for a multitude of projects
and have always pursed consulting opportunities for myself, for my company
and for other writers and analysts.
Hardware Experience includes but is not limited to:
Ø IBM PCs / PS2’s /PC Compatibles
Ø Harris Systems
Ø Laptops - Dell / Toshiba Techra
Ø Unix Hardware / Software
Ø Data General Systems, HP, Dec, Vax and ,Prime Systems
Ø Kodak and Digital Systems,Compaq Deskpro, Gateway Systems
Ø NECS, NEXT, Dell Pentium
Software Experience includes but is not limited to:
Microsoft Suite - Advanced Windows, Word, Excel
Graphics - Harvard, Powerpoint, Pagemeker, Visio (limited), Freelance, IBM
Storyboard, Word Perfect, Lotus Notes
JCL, CICS, MVS, TSO and APL programming languages for programmers
HTML and some knowledge of Front Page and Legacy systems
Vax, Dec, Prime and Data General and Computer Associates equipment
IMI - Mapping Images- Procedural Writing
Paradox and Foxpro
Consulting Experience
Universal Studios and Universal Music Group
· Worked on Extranet Project with large team of creative artists to
collaborate on artists' database and artist history with album projects and
CD discography research.
· Completed training manuals for large royalties systems as well as
several Sales Action training guides for systems devoted to major CD and Video
markets throughout the United States.
· Worked on several documents regarding the merger between Universal
and Vivendi Communications Group.
Duhig Berry / OSI Consulting Services,
· Assisted to establish the procedures needed for the New York
Offices.
· Helped to provide written personal profiles for each consultant
group both Domestic and European presently on staff.
· Have provided several presentations for Clients such as Lehman
Brothers and Bear Sterns at the proposal phase for work on system upgrades.
· Have worked with groups in the Utilities sectors such as Texas
Utilities, DB Group, regarding principles of deregulation.
Scholastic Books/Media
· Regarding accounting and balance sheet operations for their new
order entry system for the world’s largest publisher of school materials,
children’s books and children’s software.
Worked on an AS400 system and provided presentation slides and
write-ups for the IT Director including several materials explaining the needs and
justification or an upcoming re-designed A/R system which was to be approved
by the governing body of Scholastic.
Merrill Lynch
· Helped executives in communications group during the movement of their CC Mail Systems to MS Exchange for worldwide scheduling of the re-designation of servers and other types of deployment.
Hoffmann La Roche
· Worked on a manual dealing with SAP systems and a US rollout for their
global order entry, pharmaceutical administration and delivery systems.
Lucent Technologies
· Assigned as a Content Manager helping with various service descriptions for
cellular phones, voice messaging, satellite television and 30 other products
and services. Lucent provides this information on its internal Chief
Information Office Website.
Crediete Agricole,
· Established procedures with Cibar Systems and CA personnel for new
letter of credit, (L/C system), being added on to their present system including
procedures and training materials, written materials to be produced
involving testing, interface testing, and test results of the new system.
· Resolved several computer issues which were raised regarding
compatibilityand written materials were produced on this subject and the test results
which took several months to analyze and complete.
Project Management / IT Operations / Training / Management Experience
Nabisco Brands
· Produced a training guide for operations to be performed on the
assembly lines and bakeries for their products. This was in conjunction with
Pansophic Software systems, leaders in manufacturing and food preparation
and assembly plant operations software.
· Worked with plant managers, IT directors and the manufacturing staff
themselves. An easy to understand, technical but operation’s driven training
guide was researched and created for the Nabisco plant personnel.
Swiss Bank Corporation
· Worked on a variety of projects as a consultant for five years.
· Wrote several training guides for the banks’ training center. One of
these manuals dealt with the VIPs system. This was a new vendor invoice payment
and processing system for all the IT equipment purchased for Swiss Bank
branches throughout the world.
· Performed some of the training courses with the material that I had
written and worked closely with the staff as the new system was implemented.
SBC contains an entire floor with “state of the art” training facilities.
· Establish, write and distribute and secure a proper Disaster
Recovery Plan. A three-pronged approach was created for this written document, which
focused on technology, facility and procedural steps to be taken in a
downtime emergency, a systems failure or a complete inability to perform
normal operations.
Technical:
Fortrex Systems Institute - Ontario, Canada - Technical Training
Occupational Training:
Lucent Technologies - Warrensville, NJ - Communications Products Training
Chubb Institute, NYC -Microsoft Suite and Graphics Training
Fred Pryor Seminars, Piscataway, NJ - Writing, Managerial and Organization
Educational Training:
New York Institute of Finance, NYC - Introduction to Wall Street and
Equities
Bergen Community College, NJ - Pagemaker, FrameMaker, HTML, & Documentum
Education: Graduate Program - CUNY Graduate Center, NYC
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MY ACCOMPLISHMENTS:
- DATASCOPE MANUAL OF OPERATIONS FOR HEART AND PATIENT MEDICAL MONITORS ** ICU UNITS ** MEDICAL EDITING FDA REGULATIONS ** MANUAL TRANSLATED INTO 8 LANGUAGES
- UNIVERSAL STUDIOS AND MUSIC GROPS ** ARTIST DATABASE AND TRAINING MANUALS FOR ROYALTIES SYSTEMS AND OPERATIONS **
SALES ACTION TRAINING PLANS FOR CD AND VIDEO SALES WORLDWID ** PROJECT WRITTEN UP BY BILLBOARD MAGAZINE - SWISS BANK / UBS ** FINANCIAL EDITING ** SYSTEMS AND IT ** TRADING ROOM AND DISASTER RECOVERY PLANS FOR NORTH AMERICA BRANCHES **
- LUCENT TECHNOLOGIES ** STRATEGIC MARKETING ** WRITING OF PRODUCTS AND SERVICES FOR TELECOMMUNICATIONS LEADER ** KNOWLEDGE MANAGEMENT SEMINARS AND STANDARDIZATION FOF OVER 85 COMPANY WEBSITES **
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MY NEWS:
LOOKING FOR AN INTERESTING CONTRACT OR PROJECT ** LIKE MEDIA< PUBLISHING AND SAP / DRUG COMPANIES LIKE THE WORK DONE FOR HOFFMANN LA ROUCHE **
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MY RESIDENCE INFO:
City: HACKENSACK
State/Country: NEW JERSEY
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